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482 Bury Old Road,

Prestwich,

M25 1NL

Telephone: 0161 773 1130

Email: sales@monamiestudios.com

Mon Amie Studio Website 2017

TERMS&CONDITIONS

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Mon Amie Studios relationship with you in relation to this website. The term “Mon Amie Studios” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice. While every effort has been made to portray articles accurately, slight variations may occur. All measurements and sizing quoted are approximate and the reproduction of colours is as accurate as photographic and publishing process will allow. Please note that there may be variations in colours dependent on the calibration and settings of individual screens.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • You may not create a link to this website from another website or document without Mon Amie Studio’s prior written consent.

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Returns Policy

We understand sometimes you change your mind and so you can return any item you don't wish to keep, you must ensure that:

  • Items are returned within 14 days of delivery.

  • Items are in the original condition and show no signs of wear.

  • Items are unworn and unwashed. 

  • Items have all the tags still attached.

  • Shoes must be tried on indoors and show no signs of wear.

  • Items are returned with the original packaging. Original shoe boxes and other containers that products are sold in are considered part of the product and must also be returned in undamaged and unused condition. Returns without their branded packaging will not be returned.

  • When returning items you must ensure you advise us of the reason for the return, please enclose the reason on a note within the parcel. 

Please be aware the following items cannot be returned for health and hygiene reasons:

  • Dummies and bottles.

  • Swimwear and underwear.

  • Earrings.

  • Headbands, hair clips, hats and fascinators. 

We do not accept items that have been damaged by wear and tear, altered or washed incorrectly (please check washing instructions on all garments before handling). When trying items on, please ensure they do not come into contact with perfumes, sprays, creams or other chemicals. We take a great deal of care to quality-check all items thoroughly before they are dispatched but please check your items carefully on delivery for any damage/faults and return them within the above returns period for a refund. All items returned as faulty will be subject to a thorough investigation to confirm that the damage is due to a manufacturing fault and not normal wear and tear, which is not covered by our Returns Policy. The item may need to be shipped to the manufacturer for them to assess and decide this, which can take up to 28 days and therefore may delay any refund. We reserve the right not to refund you if your return falls outside of our Returns Policy. The cost of return must be paid by the customer. We advise you to use a tracking service which provides a tracking number for all returns, just in case your return is lost on its way back to us. We take no responsibility for returned items lost in the post. We ask for 10 working days to process your return once the parcel has been received by us, however we try to issue refunds as quickly as possible.